Satisfaction Guarantee
PlatiniumHost offers a 30-day refund guarantee on NVMe Cloud Hosting plans. If you are not satisfied with the service within the first 30 days, you can request a full refund, no questions asked.
How to request a refund?
- Open a support ticket within the first 30 days
- Indicate the reason for cancellation
- Our team will process the refund in 3-5 business days
Which services apply?
- ✅ NVMe Cloud Hosting — 30-day guarantee
- ✅ Hybrid Hosting — 30-day guarantee
- ⚠️ Domains — No refund applies (irretrievable registration cost)
- ⚠️ Dedicated Servers and VPS — Consult specific conditions
- ⚠️ Software licenses — No refund applies
💡 Before canceling: If you have any technical problems, contact us first. Most problems have a quick solution, and our team is available 24/7 to help you.